Help

Can't find your answer? Ask in our Discord or email [email protected].

Getting started

Do I need to install anything?

No. StreamClipped runs on our servers. Create an account, connect your channel and go live.

Which platforms work?

Twitch, YouTube and Kick. Connect one of each to your account.

Why do I sign in to Twitch, YouTube or Kick?

To prove the channel is yours. StreamClipped only reads your channel's name and ID; it can't post, read messages or change anything, and it gives the sign-in back straight away.

Someone else connected my channel

A channel can only be on one account, and connecting it needs a sign-in to that channel. If you think your channel was connected without you, email support.

I forgot my password

Press Forgot your password? on the sign-in page and we'll email you a link to choose a new one. If you signed up with Twitch or Google, you can keep using that button, or set a password the same way.

How do invites work?

Your dashboard has an invite link. When a streamer signs up from it and gets their first clip, you both get a week of Pro.

Clips

How does it decide what to clip?

On Twitch and Kick it watches for chat suddenly getting much busier than usual. On every platform it listens for the stream getting much louder than it has been, and !clip in chat works on all three. When any of these happens, it clips the seconds before and after.

It clips too much, or not enough

Change How easily it clips in your dashboard: 1 only catches huge moments, 5 clips a lot. You can also set the most clips per hour and the gap between clips.

It missed a moment

Press Clip now in your dashboard while you're live. It clips the last few seconds.

Can I say “clip that” in my own language?

Yes, on Pro. Say it in English or the way you'd say it in your language (clipea eso, clipa isso, clippe ça, clip das, клипни, クリップして…) and it's clipped. It works out which language you're speaking; if it gets it wrong, pick yours under Language you speak on stream in Clip settings.

How long do clips take to appear?

Usually under a minute after the moment, once captions and the vertical edit are done.

How long are clips kept?

7 days on Pro (up to your newest 200) and 3 days on the free plan. Download the ones you want to keep.

Can it post to TikTok or YouTube for me?

YouTube, yes. On the Channels page, connect the YouTube channel to post to, then press Post to YouTube on any clip; on Pro, new clips can go up as Shorts automatically. For TikTok and Reels, download the clip and post it yourself: each one comes with a suggested title and caption to copy.

Can I share a clip with someone?

Yes. Press Share on a clip to get a link anyone can watch it at, while the clip is kept. Press it again to stop sharing. If you also turn on Feature my shared clips in Clip settings, your shared clips may appear on the StreamClipped home page.

Plans

What's in the free plan?

Up to 10 clips a day from up to 3 hours of stream (resetting at midnight UTC), in 720p with a small StreamClipped watermark, kept for 3 days. Captions, the vertical edit and the headline are included. When our servers are busy, Pro streams come first.

What does Pro add?

Unlimited clips from your whole stream, 1080p, no watermark, clipping by saying “clip that” on stream, priority on our servers, and clips kept for 7 days.

Does deleting a clip give me another free one?

No, the daily allowance counts clips made, not clips kept.

Billing

How do I cancel, change my card or get a receipt?

In your dashboard under Billing. Payments are handled by Lemon Squeezy.

What happens when I cancel?

StreamClipped keeps clipping until the end of the period you've paid for. Your clips stay downloadable for 7 days after they were made.